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What is Service 4.0? Service 4.0 describes the recent trend of Service companies leveraging Digital technologies to offer more integrated, customized, proactive, human-centered, omnichannel, and data-driven services. One of our top authors LearnPPT recently released a framework on Service 4.0 Transformation:

• https://flevy.com/browse/business-document/service-4-0-transformation-2818

This presentation discusses how an organization can undergo Service 4.0 Transformation, including the implementation decisions, core technologies, and benefits. Service 4.0, along with Industry 4.0, falls under the umbrella of the Fourth Industrial Revolution (4IR).

In other news, we have been busy releasing more and more consulting frameworks on FlevyPro. In fact, since the last documents newsletter, we have released 10 more frameworks (see below). FlevyPro is our subscription service for consulting frameworks and business templates.Learn more about FlevyPro here.

New FlevyPro Documents (Week of 6/12)

New Flevy Marketplace Documents (Week of 6/12)

Are you a heavy PowerPoint user? Download our free PowerPoint plugin, Flevy Tools. Flevy Tools is a powerful PowerPoint plugin for creating common business diagrams, from Gantt Charts to Value Chains to Waterfall Charts. If you find this useful, please share it with others.

Featured Marketplace Documents (Week of 6/12)